Information Technology Executive
About Diedra Hollins
Dynamic, strategic, and visionary C-level IT leader with a proven record of success. Experienced technology executive with over 20 years of progressive IT leadership, including 5+ years in city government and 10+ years in federal government (consultant). Proven track record overseeing complex IT programs, daily operations and leading enterprise-wide digital transformation initiatives. Adept at integrating emerging technologies such as generative AI, automation, and advanced analytics to enhance service delivery, data-driven decision-making, and operational efficiency. Demonstrated success in developing and implementing governance frameworks, data governance models, and cybersecurity strategies aligned with city, state, and federal standards. Experienced in managing multimillion-dollar IT budgets, regulatory compliance, citizen-facing services, and public engagement. Committed to fostering transparent, collaborative relationships with organizational leadership, government agencies, and stakeholders and communities at large.
Provide daily oversight of mission-critical IT operations, ensuring continuous service delivery and operational excellence across infrastructure, telecommunications, DevOps, and enterprise architecture domains. Lead and mature PMO functions to enhance program execution, governance, and alignment with organization strategic priorities.
Demonstrated expertise in IT governance, audit, and risk management, with deep experience in NIST, ITSM, ISO, and ITIL frameworks. Lead secure environments using Zero Trust architecture and ensure compliance with federal and industry cybersecurity standards in both classified and unclassified domains.
Skilled in building and mentoring high-performing, cross-functional teams while managing large-scale IT programs and multi-million-dollar budgets. Drive measurable outcomes through data-driven decision-making, leveraging KPIs, predictive analytics, and AI/ML to enhance operational performance.
Proficient in modernizing legacy IT environments, cloud migration, infrastructure upgrades, and enterprise architecture. Champion emerging technologies such as IoT, AI/ML, and SMART systems to foster innovation and organizational agility.
Strong background in vendor management, including RFP development, contract negotiation, and performance monitoring. Extensive experience in risk management, incident response, regulatory compliance, business continuity, and disaster recovery.
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